Cyber-bullying is a phenomenon of the last years and it involves the use of the Internet, mobile-phones and computers.
Cyber-bullying can be as simple as continuing to send e-mail to someone who has said they want no further contact with the sender, but it may also include threats, sexual remarks, pejorative labels ganging up on victims by making them the subject of ridicule in forums, and posting false statements as fact aimed at humiliation.
According to one of the important expert of cyber-bullying, Peter Smith, cyber-bullying is defined as “a situation when a child is repeatedly tormented, threatened, harassed, humiliated, embarrassed or otherwise targeted by another child or teenager using text messaging, email, instant messaging or any other type of digital technology” (2008). The objective of the bully is always the same: to harass, to threat and ridicule the victim.
The phenomenon is growing, since thanks to the web or the mobile-phones the bully can hide their identity and act without being disturbed.
There is even more about it: cyber-bullying can be even more hidden to adults since kids generally have a higher IT competence than their parents or teachers.
Experts are still debating whether cyber-bullying is simply a new form of bullying or something completely different.
Most of them estimate that it is a new form of traditional bullying and, as an evidence, there are some researches that highlight the fact that traditional bullying uses cyber-bullying more and more.
In Italy the first episode to start the debate on cyber-bullying dates back to 2006 and involved a disabled child: his classmates hit him while one of the m was filming the scene with his mobile-phone.
Cyber-bullying is a very recent phenomenon and therefore it is not easy to say.
Some researches have been conducted to estimate the spread of the phenomenon. In USA a survey conducted on over 1,400 primary and secondary school children shows that at least 41% of them were victimized at least once in the last year.
According to the sample interviewed, the most frequent forms of cyber-bullying are hate-speech (66%) and disclosing personal data at websites (33%).
Other researches have been conducted in Britain, Holland, Sweden, Australia, whereas in Italy the data are still limited: according to the tenth National Child and Adolescence Report by Telefono Azzurro (Italian Child-line) and Eurispes ((www.azzurro.it/index.php?id=225), 32% of the children interviewed admitted sending or posting text or images intended to hurt or embarrass, 4% used the Internet or the mobile-phone to publish false material about a mate, whereas 7.5% intentionally marginalized someone from online groups.
A survey by Istituto di formazione (Educational Institute) in Sardinia, conducted in 2008 on a sample of over 1 thousand young people between the age of 11 and 20 from Sardinia, Lazio, Marche, Sicily and Lombardy revealed that 14% of primary school children and 16% of secondary school children were victimized in the last year.
Cyber-bullying exclusively refers to under 18.
Harassments conducted through technologies among adults, or between adults and children, are termed cyber-harassment.
There are some typical characteristics that distinguish cyber-bullying from the traditional one:
It shows in different ways:
Also the type of action has different characteristics:
Emma is a secondary school child and she had to change her mobile number and tell her friends she had lost her mobile. Every day, especially in the afternoon and in the evening, she used to receive text messages from an unknown number. The texts were always about the way she dressed or her look, ridiculing and offending her for her cheap jeans. She used to feel observed and judged when she was at school, since all the texts were sent by some of her school mates. Emma did not even dare say anything to her closest friends or her parents. Luc is 16 and several of his friends have received offensive mails from his account. Therefore they deleted him from their mailing list and excluded from the chats. At the beginning Luca did not understand, but then he found out that a class mate, whose identity was unknown, knew hi password and was sending emails from his account in order to break all his friendships and isolate him from the group.
There are not yet further researches on the consequences of cyber-bullying, differently from traditional bullying. According to the most recent studies, the damages on both cyber-bullies and cyber-victims are very similar to those on traditional bullies and victims. The victims very often develop a low self-esteem, depression, anxiety, fear, school problems, relational problems and in extreme cases they think about suicide. Some researches revealed that, according to children and adolescents, offences and threats by emails or text messages impact them less than traditional bullying. On the contrary, the forms of cyber-bullying by phone-calls impact them as much as those of traditional bullying, whereas publishing pictures or videos that humiliate the victims impact them the most. In both traditional bullying and cyber-bullying, children and adolescents hardly talk about it with adults or friends.
The most severe cases of cyber-bullying can turn into criminal offenses: for instance, publishing the victim’s personal data, or harass them for sexual aims, but also severe and repeated harassments that impairs the victim’s every day life.
An online survey on a group of over 1,500 American kids between the age of 11 and 15 years revealed that 35% of the cyber-victims suffered sexual harassments out of the Web and 21% of the cyber-bullies tried to contact the victims in the real world.
Generally speaking, the cyber-bully acts in order to gain popularity within a group, or to have fun or more simply because they are bored. Particularly for cyber-bullying, some behaviours can cause the phenomenon to spring:
Since 2007 the Ministry of Education has activated the national free-of-charge line 800 669696, within the campaign for combating bullying named “Smonta in bullo”. The operators answer any questions or doubts, record acts of bullying, give information on the phenomenon and advise on the most appropriate behaviour in critical cases. The team of the anti-bullying line is made of psychologists, teachers, parents and Ministry personnel. The line is active Monday-Friday from 10.00 to 13.00 and from 14.00 to 19.00. the most frequent questions asked to the operators are available on the web site www.smontailbullo.it.
It is now also possible to contact Telefono Azzurro (Italian Child Line). The National Hearing Centre of the association is active all over the country 24h, 365 d/y.
There are two lines:
In case of danger or emergency intervention, it is possible to contact the line 114 – Child Emergency. This is a free-of-charge line available 24h and dedicated to those who wish to alert on emergency situations for the safety of children and adolescents. The line 114 is powered by Telefono Azzurro and sponsored by the Ministry of Communications in collaboration with the Ministry of Social Solidarity, Family Department, Equal Opportunities Department. In case of severe threats or sexual harassments it is possible to contact the Police or Carabinieri.
Parents should notice some signals. The indicators that their own child could be involved into cyber-bullying, either as victim or as bully, can be summarized as follows:
If the parents fear that their own child is a cyber-victim, they could:
It is also important to teach children some of the basic rules about a safe use of the Internet:
There are practical tips also for children:
The dynamics that cause cyber-bullying are the same as traditional bullying. In order to prevent it, we can follow the same advice: try to understand and improve behaviours and relationships among children. Nevertheless, cyber-bullying could be easier to stop.
The European Commission, for instance, managed to sign an agreement with 17 web companies in order to introduce devices that make children participation to the Net safer.
This is a necessary initiative both for the increasing number of social network users in Europe (41,7 million and estimated 107,4 million in 2012) and for the increasing number of child abuse.
The agreement is in particular that the companies activate the “abuse alert”: users can click on the button to alert about inappropriate contacts or behaviours from other users. Not only that: the file guarantees that the online profiles and phonebooks of Internet site users registered as under age are automatically classified as “withheld”, and it guarantees that it is not possible to search for their profiles (on web sites or service providers).
Finally, it prevents under age users from using the services: if a social network is destined to over 13, it should be difficult for those under that age to register.
According to several associations that deal with bullying and cyber-bullying, the most efficient prevention measures are those that have involved the adults, responsibilizing parents and teachers on the importance of educating the children to the use of the new technologies.
Added to the instructions about what to teach concretely, also works on children relational capacities have been useful: respect, assertiveness, empathy, critical sense.
Also the campaigns sponsored by the Ministry of Education since 2007 have been useful, thanks to the publication of the “National guidelines and actions for preventing and combating bullying” (www.smontailbullo.it/normative/20070219_Direttiva_Bullismo.pdf).
National campaign for combating bullying
www.smontailbullo.it
Site of the Ministry of Education dedicated to students
http://iostudio.pubblica.istruzione.it
Bullying, edited by the State Police
www.poliziadistato.it
Telefono azzurro
www.azzurro.it
Meglio amici che bulli (Better friends than bullies), edited by Moige
www.meglioamicichebulli.it
SOS bullying association
www.bullismo.com
Bullying, edited by Informagiovani d’Italia
www.informagiovani-italia.com/bullismo.htm
Stop to bullying
www.stopalbullismo.it
Bullying.it
www.bullismo.it
Info Bullying
www.bullismo.info
Cyber-bullying
www.cyberbullismo.com